1. About InteriorLeads.in

InteriorLeads.in is an online lead-generation platform connecting prospective customers looking for interior design services with interior designers, interior design studios, contractors, and related professionals.

Depending on how you interact with our platform, we may collect information from:

• Homeowners and prospective interior customers
• Interior designers and design studios
• Business representatives
• Website visitors
• Registered users
• Customers purchasing lead packages or other services

2. Information We Collect

We may collect different types of information depending on your interaction with our platform.

A. Information Provided by Prospective Customers

When a homeowner or prospective customer submits an interior inquiry, we may collect information such as

• Name
• Mobile number
• Email address
• City or project location
• Property type
• Apartment/villa/house details
• Interior requirements
• Approximate project budget
• Possession or project timeline
• Number of bedrooms or property configuration
• Floor plan or layout, voluntarily submitted
• Photographs or other project information voluntarily provided
• Preferred time or method of contact
• Any additional information provided through an inquiry form or communication

You should only provide information that you are comfortable sharing for the purpose of receiving relevant interior-design assistance.

B. Information Collected from Interior Designers and Studios

If you register as an interior designer, studio, contractor, or business user, we may collect:

• Name
• Company/studio name
• Mobile number
• Email address
• Business address
• Website
• Service locations
• Type of interior services offered
• Business experience or profile information
• Account login information
• Billing and transaction information
• GST or business information, where applicable
• Communication and support records

C. Payment Information

When you purchase a service from InteriorLeads.in, payment may be processed through third-party payment service providers.

We may receive information such as

• Transaction ID
• Payment status
• Amount paid
• Date and time of transaction
• Payment method
• Billing information

We generally do not store complete debit cards, credit cards, CVVs, or banking credentials on our servers unless specifically required and lawfully permitted.

Payment information may be processed directly by our authorized payment service providers according to their own privacy policies and security practices.

3. Information Collected Automatically

When you visit InteriorLeads.in, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on pages
• Referring website
• General website usage information
• Date and time of access

We may use cookies, pixels, analytics tools, and similar technologies to understand website usage and improve our services.

4. How We Use Your Information

We may use collected information for legitimate business purposes, including:

Providing Our Services

We may use information to:

• Process interior enquiries.
• Connect prospective customers with relevant interior designers or studios.
• Provide access to interior project leads.
• Manage user accounts.
• Process purchases and transactions.
• Provide customer support.
• Communicate regarding inquiries and services.

Improving Our Platform

We may use information to:

• Improve website functionality.
• Analyze platform usage.
• Improve lead-generation processes.
• Develop new services.
• Identify technical issues.
• Prevent misuse and fraudulent activity.

Communication

We may contact users regarding:

• Enquiries
• Lead purchases
• Account-related matters
• Payments
• Service updates
• Customer support
• Important changes to our services

Where permitted by applicable law, we may also send promotional or marketing communications. You may opt out of promotional communications where applicable.

5. Sharing Prospective Customer Information with Interior Designers

The primary purpose of InteriorLeads.in is to facilitate connections between prospective interior customers and interior professionals.

When a prospective customer submits an inquiry, relevant information may be shared with an interior designer, studio, contractor, or other eligible service provider through our platform.

Depending on the enquiry and service purchased, this information may include:

• Name
• Phone number
• Email address
• Project location
• Property details
• Interior requirements
• Budget information
• Project timeline
• Floor plans
• Other information relevant to the interior enquiry

The information is shared for the purpose of enabling the service provider to contact the prospective customer regarding the relevant interior project.

6. Information Shared with InteriorLeads.in by Customers

By submitting an inquiry through InteriorLeads.in, you understand that your information may be shared with one or more relevant interior designers, studios, or service providers for the purpose of responding to your inquiry.

We encourage prospective customers to avoid submitting sensitive personal information that is not necessary for their interior project inquiry.

7. Sharing Information with Service Providers

We may share information with trusted third-party service providers who help us operate our business, including providers involved in:

• Website hosting
• Payment processing
• Website analytics
• Customer relationship management
• Email communication
• SMS or messaging services
• Cloud storage
• Security and fraud prevention
• Technical support

Such third parties may process information only as necessary to provide their services to us, subject to applicable contractual or legal obligations.

8. Legal and Regulatory Disclosure

We may disclose information where reasonably necessary to:

• Comply with applicable laws.
• Respond to lawful requests from government authorities.
• Protect our legal rights.
• Investigate suspected fraud or misuse.
• Enforce our Terms & Conditions.
• Protect the safety and security of our users, platform, or business.
• Prevent illegal or harmful activity.

9. Business Transfers

If InteriorLeads.in is involved in a merger, acquisition, restructuring, sale of assets, investment, or similar business transaction, information held by us may be transferred as part of that transaction, subject to applicable law.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Providing our services.
• Maintaining business and transaction records.
• Resolving disputes.
• Preventing fraud and misuse.
• Complying with legal, accounting, and regulatory requirements.

The retention period may vary depending on the type of information and the purpose for which it was collected.

11. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

However, no online platform, website, database, or electronic transmission can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

12. Cookies

InteriorLeads.in may use cookies and similar technologies to:

• Keep the website functioning properly.
• Remember user preferences.
• Understand website traffic.
• Analyze visitor behavior.
• Improve website performance.
• Support marketing and advertising activities, where applicable.

You may be able to control or disable cookies through your browser settings.

Disabling certain cookies may affect the functionality of some parts of the website.

13. Third-Party Websites

InteriorLeads.in may contain links to third-party websites, platforms, payment providers, or other services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

14. Privacy of Children

InteriorLeads.in is intended for adults and business users.

Our services are not directed toward children under the age of 18.

We do not knowingly seek to collect personal information from children. If we become aware that personal information belonging to a child has been submitted without appropriate authorization, we may take reasonable steps to delete such information.

15. Your Rights

Depending on applicable law, you may have rights regarding your personal information, which may include the ability to:

• Request access to certain personal information.
• Request correction of inaccurate information.
• Request deletion of information where legally applicable.
• Withdraw consent where processing is based on consent.
• Request information about how your data is being processed.
• Opt out of certain marketing communications.

Some requests may be subject to legal or contractual limitations.

To make a privacy-related request, please contact us using the details provided below.

16. Marketing Communications

Where permitted by applicable law, InteriorLeads.in may contact users through:

• Email
• Phone
• SMS
• WhatsApp
• Other electronic communication channels

You may request to stop receiving promotional communications.

Please note that even if you opt out of marketing communications, we may still contact you regarding essential matters such as transactions, account security, service updates, or other necessary communications.

17. Responsibilities of Interior Designers and Studios

Interior designers and studios receiving customer information through InteriorLeads.in are responsible for handling that information appropriately.

They must:

• Use customer information only for legitimate business purposes related to the relevant interior enquiry.
• Keep customer information reasonably secure.
• Avoid unauthorized sharing or resale of customer information.
• Avoid using the information for unrelated purposes.
• Follow applicable privacy, telecommunications, and marketing laws.
• Respect customer requests regarding communication.

InteriorLeads.in is not responsible for how a designer or studio uses customer information after it has been legitimately provided to them.

18. Data Breach or Security Incident

If we become aware of a security incident involving personal information, we may take appropriate steps to investigate, contain, and remediate the incident and make notifications where required by applicable law.

19. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or business practices.

The updated version will be published on this page with a revised “Last Updated” date.

We encourage users to review this Privacy Policy periodically.

20. Contact Us

If you have questions, concerns, requests, or complaints relating to this Privacy Policy or the handling of your personal information, you may contact us at:

InteriorLeads.in

Email: support@interiorleads.in

Phone: +91 6360029202

21. Consent

By submitting an inquiry, creating an account, purchasing a service, or otherwise using InteriorLeads.in, you acknowledge that you have read and understood this Privacy Policy.

Where consent is required under applicable law, we will seek the appropriate consent before processing personal information for the relevant purpose.

Your privacy matters to us, and we aim to handle personal information responsibly, transparently, and securely.